free shipping on orders over $25

Return Policy

To Be eligible for a Return:

    1. Must be made within 30 days from the date of receipt.

    2. Returned items must be unused, defective, unintentionallly damaged or wrong items.

 

    Return Instructions:

 

    1. Request a RMA, please Email to: jankuojewelry@yahoo.com.

    2. Require the original invoice or proof of purchase.

    3. Use secured package, such as padded envelope or a small box with bubble wrap.

    4. Use USPS first class to ship back returned items.

    5. Returned Address: 

        Jankuo

        3459 St. Rose Pkwy., Suite 120-468

        Henderson, NV 89052

    6. ** Please do not write 'jewelry' anywhere on the package as this may cause possible theft or loss.

    7. If the return value is over $75.00, an insurance purchase is recommended for protection of loss.